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Frequently Asked Questions

General (2)Shipment (4)Order (6) (1)complaints (1)

Shipment

Can I pick up my order at Liratex?

If you chose during your finalisation of your order as delivery address 'Pick up at Liratex' , it is possible to pick up your order in our warehouse in Vichte. This is free of charge and possible during workdays from 8h30 till 17h (on friday untill 16h).  You don't pay shipping costs. We will contact you if the order is ready to pick up.

What is the delivery time?

The delivery time differs per order, depending of the ordered goods. The average delivery time for textiles and consumables is between 1-10 working days. When an item is not on stock, you will receive a message wih the expected delivery time and you can choose to cancel this item of your order or delivery later.

 

What is the shipping cost?

Orders higher than 250 euro (excl VAT) are delivered free of charge in Belgium, The Netherlands & Luxembourg. For smaller orders the shipping cost is 8 euro (in Belgium) or 11 euro (in The Netherlands & Luxembourg). For shipments to all other countries please contact us.

Is it possible to deliver the goods on an other delivery address?

Yes that is possible. If you complete your order you can add an different delivery address. In 'My zone' you can manage your delivery addresses. So you only need to add the adresses one time.